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How to cancel Amazon Prime

There are two possible routes, and using the wrong one is why people cancel Amazon Prime and still get charged. Check which applies to you first.

Typical price $139.00 / year That's $139.00 a year Category Streaming

First: work out who is billing you

This is the step people skip. Amazon Prime can be billed either by Apple (if you subscribed inside an iPhone or iPad app) or by Amazon Prime directly (if you signed up on their website). Only the biller can cancel it.

To check: open Settingsyour nameSubscriptions on your iPhone. If Amazon Prime appears there, Apple bills you — use route A. If it does not, use route B.

Route A — billed by Apple

  1. Open the Settings app on your iPhone.
  2. Tap your name at the very top.
  3. Tap Subscriptions.
  4. Tap the subscription, then Cancel Subscription.

Route B — billed by Amazon Prime directly

  1. Go to Amazon → Account & ListsPrime Membership.
  2. Select ManageEnd Membership.
  3. Work through the retention screens to the final confirmation.

Go straight to the Amazon Prime cancellation page →

Worth knowing: Amazon may offer a partial refund if you have made little use of the benefits since renewing — take the "end now and get a refund" option rather than "end on renewal date" if that applies. The flow deliberately takes several screens.

What happens after you cancel

You lose free shipping, Prime Video, and Prime Music. Anything you bought stays yours. Household members sharing your benefits lose them too.

Always confirm it worked. Look for a cancellation email, and re-open the billing page to check the status reads cancelled or "ends on [date]". Then set a calendar reminder for the day after the period ends and check your card statement. A surprising number of cancellations do not take on the first attempt.

Before you cancel: is downgrading better?

Most services have a cheaper tier that people never look at, and several offer a pause instead of a cancellation. If you use Amazon Prime occasionally rather than never, a lower plan or a temporary pause usually beats cancelling and resubscribing at a higher price later.

Keep track of what's left

Recurra keeps your remaining subscriptions in one place and reminds you before each renewal — so the next one does not catch you out. No bank login, no account.

Download Recurra free

Recurra AI is not affiliated with Amazon Prime. Cancellation flows and prices change — if a step does not match what you see, the provider's own help pages are authoritative.


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